Streamline your support process. Quickly add vital attachments. Enhance issue resolution efficiently.
When this happens...
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automatically do this!
Learn more about
Freshchat
and
Jira
, and how they work together to automate your workflows.
Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating Freshchat with Jira allows support teams to seamlessly attach files to issues as soon as a new conversation begins. This automation eliminates delays, ensuring that all necessary information is readily available for swift problem resolution. By connecting customer interactions directly to issue tracking, teams can maintain a high level of service while reducing manual workload.
