Instant Watcher Notification

Streamline issue tracking effortlessly. Activate notifications upon new conversations. Enhance collaboration with real-time updates.

When this happens...

New Conversation Started

Trigger new event when a new conversation is started for a user.

automatically do this!

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Get Started See Ayudo in action

Explore Triggers and Actions

New Conversation Started

Trigger new event when a new conversation is started for a user.

New Message Received

Trigger new event when a new message is received in a conversation.

Update Comment

Updates a comment,

Update Issue

Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Freshchat

and

Jira

, and how they work together to automate your workflows.

About

Freshchat

Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

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Why

Freshchat

+

Jira

= Perfect Match

Integrating Freshchat with Jira allows support teams to enhance their workflow by automatically adding users as watchers to issues when a new conversation is initiated. This high-value automation reduces the need for manual updates and ensures that relevant team members receive instant notifications. As a result, it boosts accountability and accelerates issue resolution, empowering teams to respond swiftly and effectively.