Freshchat
Zoho Desk

Streamline Support Ticket Creation

Effortlessly manage new conversations. Transform discussions into actionable tickets. Accelerate your support workflow with AI automation.

When this happens...

New Conversation Started
Trigger new event when a new conversation is started for a user.

-

automatically do this!

Create Ticket
Creates a ticket in your helpdesk.

Explore Triggers and Actions

New Conversation Started
Trigger new event when a new conversation is started for a user.
New Message Received
Trigger new event when a new message is received in a conversation.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

Freshchat

and

Zoho Desk

, and how they work together to automate your workflows.

About

Freshchat

Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.

Similar integrations
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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

Freshchat

+

Zoho Desk

= Perfect Match

Integrating Freshchat with Zoho Desk streamlines the ticketing process by automatically creating support tickets whenever a new conversation is initiated. This reduces the manual effort required by support teams, enabling them to focus on resolving issues rather than administrative tasks. With this efficient workflow, organizations can enhance customer satisfaction through quicker response times and better resource allocation.

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