Streamline your support interactions. Quickly find relevant contacts. Enhance customer satisfaction effortlessly.
When this happens...
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automatically do this!
Learn more about
Freshchat
and
Zoho Desk
, and how they work together to automate your workflows.
Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.
Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.
When a new conversation is initiated in Freshchat, the need for swift access to customer information becomes critical. By triggering a search for contacts in Zoho Desk, support agents can resolve inquiries faster and more effectively. This integration minimizes manual tasks, ensuring valuable time is spent on providing exceptional service rather than searching for data.
