Freshchat
Zoho Desk

Seamless Contact Creation

Enhance support interactions. Automatically create or find contacts. Streamline customer engagement effortlessly.

When this happens...

New Conversation Started
Trigger new event when a new conversation is started for a user.

-

automatically do this!

Find or Create Contact
Finds or create a contact.

Explore Triggers and Actions

New Conversation Started
Trigger new event when a new conversation is started for a user.
New Message Received
Trigger new event when a new message is received in a conversation.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

Freshchat

and

Zoho Desk

, and how they work together to automate your workflows.

About

Freshchat

Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Freshchat

+

Zoho Desk

= Perfect Match

In today's fast-paced customer service environment, efficiency is key. By integrating Freshchat with Zoho Desk, you're empowered to automatically find or create contacts whenever a new conversation begins. This high-value automation reduces manual tasks, ensuring that support teams can focus more on resolving issues and enhancing customer satisfaction. With this integration, every interaction becomes more meaningful and effective, paving the way for improved customer relationships and quicker resolutions.

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