Instantly access customer information. Enhance your response quality. Streamline support workflows effortlessly.
When this happens...
-
automatically do this!
Learn more about
Freshchat
and
Google Contacts
, and how they work together to automate your workflows.
Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.
Google Contacts is a service for managing contacts, offering seamless integration and management through the Google People API.
Integrating Freshchat with Google Contacts enables your support team to obtain customer details in real-time as soon as a conversation is initiated. This integration minimizes the need for manual searches, allowing agents to focus on delivering superior service. By automating contact retrieval, you enhance communication efficiency and improve customer satisfaction, ensuring a smooth interaction from the outset.
