Streamline your support workflow seamlessly. Connect Freshchat with Jira effortlessly. Enhance response times and customer satisfaction.
When this happens...
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automatically do this!
Learn more about
Freshchat
and
Jira
, and how they work together to automate your workflows.
Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
By integrating Freshchat and Jira, teams can ensure that new conversations trigger automatic retrieval of related issue details. This direct connection reduces downtime and enhances the efficiency of customer support operations. As a result, agents can focus on resolving issues rather than searching for information, allowing for quicker responses and improved customer experiences.
