Streamline your support workflows. Initiate contact updates automatically. Enhance customer interactions seamlessly.
When this happens...
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automatically do this!
Learn more about
Freshchat
and
Aircall
, and how they work together to automate your workflows.
Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.
Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.
This integration allows for a smoother customer support experience by automatically updating contact details in Aircall whenever a new conversation is initiated in Freshchat. This eliminates manual entry tasks, ensuring that agents have the most accurate and up-to-date information at their fingertips. With faster access to essential data, customer support teams can respond promptly, enhancing overall satisfaction and efficiency in interactions.
