Mailchimp
Freshservice

Automate Ticket Creation

Streamline support workflows effortlessly. Convert new customer data into actionable tickets. Enhance responsiveness and efficiency.

When this happens...

New Customer
Trigger new event when a new customer is added to a selected store.

-

automatically do this!

Create Ticket
Create a new ticket.

Explore Triggers and Actions

New Open
Trigger new event when a recipient opens an email in a specific campaign.
New Order
Trigger new event when an order is added to your store, or Mailchimp account.
New or Updated List Segment
Trigger new event when segment is either created or updated.
New Segment Tag Subscriber
Trigger new event when a subscriber is added to a segment or tags within an audience list.
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

Mailchimp

and

Freshservice

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

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Why

Mailchimp

+

Freshservice

= Perfect Match

Integrating Mailchimp with Freshservice ensures that every time a new customer is added to your store, an automated ticket is generated. This integration reduces the need for manual entry, allowing your support team to address customer issues promptly. By automating ticket creation, you'll improve your response times, enhance customer satisfaction, and enable your team to focus on resolution rather than administrative tasks.

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