Mailchimp
Jira

Streamline Customer Issue Updates

Simplify support for new customers. Automatically trigger issue updates. Enhance resolution efficiency.

When this happens...

New Customer
Trigger new event when a new customer is added to a selected store.

-

automatically do this!

Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

Explore Triggers and Actions

New Open
Trigger new event when a recipient opens an email in a specific campaign.
New Order
Trigger new event when an order is added to your store, or Mailchimp account.
New or Updated List Segment
Trigger new event when segment is either created or updated.
New Segment Tag Subscriber
Trigger new event when a subscriber is added to a segment or tags within an audience list.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Mailchimp

and

Jira

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Mailchimp

+

Jira

= Perfect Match

Integrating Mailchimp and Jira fosters seamless communication between customer onboarding and support teams. As new customers are added to your store, this workflow automatically updates the relevant issues in Jira, ensuring that support agents have the most current information. By reducing manual data entry, your team can focus on resolving issues faster, improving customer satisfaction and operational efficiency.

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