Mailchimp
Freshservice

Automatically Update Support Tickets

Streamline your customer support workflow. Easily update tickets upon new customer additions. Enhance resolution speed effortlessly.

When this happens...

New Customer
Trigger new event when a new customer is added to a selected store.

-

automatically do this!

Update Ticket
Update a ticket.
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Subscriber (Instant)
Trigger new event when a subscriber is added to an audience list.
New or Updated Subscriber (Instant)
Trigger new event when a subscriber is added or updated (on profile, or email address change) in an audience list.
New List Event (Instant)
Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.
New Unsubscriber (Instant)
Trigger new event when a subscriber is removed from an audience list.
New Customer
Trigger new event when a new customer is added to a selected store.
Link Clicked
Trigger new event when a recipient clicks a pre-specified link in an specific campaign.
New Audience
Trigger new event when an audience is added to the connected Mailchimp account.
New Campaign
Trigger new event when a new campaign is created or sent
New File
Trigger new event when a new file is added to the File Manager of the connected Mailchimp account.
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

Mailchimp

and

Freshservice

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

Similar integrations
No items found.

About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

Similar integrations
No items found.

Why

Mailchimp

+

Freshservice

= Perfect Match

Integrating Mailchimp and Freshservice allows you to automatically update support tickets whenever a new customer is added. This eliminates the need for manual ticket management, saving time for your support team and improving response rates. With this automation, ensure that your customer queries are addressed promptly and effectively, leading to higher satisfaction and retention rates.

Popular App Usecases

Streamline Order Contact Retrieval
Automatically link new orders with relevant contacts effortlessly.
Automate Order Purchase Lookup
Instantly search for customer purchases after new orders.
Sync Orders to Contact List
Streamline contact updates with new order triggers.
Sync New Orders to Contacts
Effortlessly integrate orders with your contact list.
Automate Task Tracking Efforts
Link email events to specific project tasks effortlessly.
Automate Task Creation Instantly
Automatically create Asana tasks from Mailchimp events.
Automated File Downloading
Instantly download new attachments from your Mailchimp account.
Automated Issue Tracking
Effortlessly find issues based on newly uploaded files.
Track Customer Feedback Efficiently
Automatically sync new customers with their issue comments.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo
Resources
IntegrationsBlogWorkflow Gallery
Guides
AI Customer ServiceAI ChatbotAI HelpdeskAI Knowledge BaseAI Customer Service AgentHelpdesk SoftwareTicketing System Software
Alternatives
DecagonFreshdeskZendesk
About
About UsTeamContact UsPricing
Legal
Privacy PolicyTerms of ServiceCookie Policy

© Copyright 2026. All Rights Reserved.