Mailchimp

Freshservice

Automatically Update Support Tickets

Streamline your customer support workflow. Easily update tickets upon new customer additions. Enhance resolution speed effortlessly.

When this happens...

New Customer

Trigger new event when a new customer is added to a selected store.

automatically do this!

Update Ticket

Update a ticket.

Get Started See Ayudo in action

Explore Triggers and Actions

New Open

Trigger new event when a recipient opens an email in a specific campaign.

New Order

Trigger new event when an order is added to your store, or Mailchimp account.

New or Updated List Segment

Trigger new event when segment is either created or updated.

New Segment Tag Subscriber

Trigger new event when a subscriber is added to a segment or tags within an audience list.

Create Ticket

Create a new ticket.

Create Solution Article

Create a solution article.

Delete Solution Article

Delete a solution article.

Get Solution Article

Get a solution article by ID.

List Solution Articles

List all solution articles.

Get Ticket

Get a ticket by ID.

List Solution Categories

List all solution categories.

Update Solution Article

Update a solution article.

Update Ticket

Update a ticket.

About the apps

Learn more about

Mailchimp

and

Freshservice

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

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Why

Mailchimp

+

Freshservice

= Perfect Match

Integrating Mailchimp and Freshservice allows you to automatically update support tickets whenever a new customer is added. This eliminates the need for manual ticket management, saving time for your support team and improving response rates. With this automation, ensure that your customer queries are addressed promptly and effectively, leading to higher satisfaction and retention rates.