Streamline Support Issue Assignment

Instantly assign issues upon document creation. Enhance team collaboration effortlessly. Experience smoother workflows today.

When this happens...

New Document Created (Instant)

Trigger new event when a new document is created in Google Docs.

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Assign Issue

Assigns an issue to a user.

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Explore Triggers and Actions

New Document Created (Instant)

Trigger new event when a new document is created in Google Docs.

New or Updated Document (Instant)

Trigger new event when a document is created or updated in Google Docs.

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Google Docs

and

Jira

, and how they work together to automate your workflows.

About

Google Docs

Google Docs is a versatile tool for creating, editing, and collaborating on documents online, enhancing team productivity and communication.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Google Docs

+

Jira

= Perfect Match

By connecting Google Docs with Jira, this integration ensures that every time a document is created, an associated issue is promptly assigned to the relevant user. This minimizes the chances of overlooking tasks and streamlines the workflow for customer support teams. Harnessing the power of automation, teams can focus on resolution rather than task management, ultimately improving efficiency and response times.