Streamline Support Issue Assignment

Instantly assign issues upon document creation. Enhance team collaboration effortlessly. Experience smoother workflows today.

When this happens...

New Document Created (Instant)

Trigger new event when a new document is created in Google Docs.

automatically do this!

Assign Issue

Assigns an issue to a user.

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Explore Triggers and Actions

New Document Created (Instant)

Trigger new event when a new document is created in Google Docs.

New or Updated Document (Instant)

Trigger new event when a document is created or updated in Google Docs.

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

About the apps

Learn more about

Google Docs

and

Jira

, and how they work together to automate your workflows.

About

Google Docs

Google Docs is a versatile tool for creating, editing, and collaborating on documents online, enhancing team productivity and communication.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Google Docs

+

Jira

= Perfect Match

By connecting Google Docs with Jira, this integration ensures that every time a document is created, an associated issue is promptly assigned to the relevant user. This minimizes the chances of overlooking tasks and streamlines the workflow for customer support teams. Harnessing the power of automation, teams can focus on resolution rather than task management, ultimately improving efficiency and response times.