Microsoft Outlook
OpenAI (ChatGPT)

Automate Email Categorization

Streamline email processing effortlessly. Enhance support efficiency with AI-powered classification. Boost resolution speed and accuracy.

When this happens...

New Email Event (Instant)
Trigger new event when an email is received in specified folders.

-

automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.

Explore Triggers and Actions

New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.
New Contact Event (Instant)
Trigger new event when a new Contact is created
New Email Event (Instant)
Trigger new event when an email is received in specified folders.
Retrieve Vector Store File
Retrieve a vector store file.
Retrieve Vector Store
Retrieve a vector store.
Create Completion (Send Prompt)
OpenAI recommends using the **Chat** action for the latest `gpt-3.5-turbo` API, since it's faster and 10x cheaper. This action creates a completion for the provided prompt and parameters using the older `/completions` API.
Submit Tool Outputs to Run (Assistants)
Submits tool outputs to a run that requires action.
Summarize Text
Summarizes text using the Chat API.
Translate Text (Whisper)
Translate text from one language to another using the Chat API.
Upload File
Upload a file that can be used across various endpoints/features. The size of individual files can be a maximum of 512mb.

About the apps

Learn more about

Microsoft Outlook

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

Microsoft Outlook

+

OpenAI (ChatGPT)

= Perfect Match

In today's fast-paced business environment, efficient email management is essential for ensuring prompt customer support. This integration triggers an event upon receiving new emails in designated Outlook folders, using AI to classify items into specific categories through ChatGPT. By automating this workflow, teams can significantly reduce manual sorting time, enabling them to focus on resolving customer inquiries swiftly and improving overall service quality.

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