Microsoft Outlook
OpenAI (ChatGPT)

Automate Email Categorization

Streamline email processing effortlessly. Enhance support efficiency with AI-powered classification. Boost resolution speed and accuracy.

When this happens...

New Email Event (Instant)
Trigger new event when an email is received in specified folders.

-

automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.

Explore Triggers and Actions

New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.
New Contact Event (Instant)
Trigger new event when a new Contact is created
New Email Event (Instant)
Trigger new event when an email is received in specified folders.
Chat
The Chat API, using the `gpt-3.5-turbo` or `gpt-4` model.
Summarize
Summarizes text using the OpenAI API.
Analyze Image Content
Send a message or question about an image and receive a response.
Cancel Run (Assistants)
Cancels a run that is in progress.
Chat using File Search
Chat with your files knowledge base (vector stores).
Chat using Functions
Chat with your models and allow them to invoke functions. Optionally, you can build and invoke workflows as functions.
Chat with Assistant
Sends a message and generates a response, storing the message history for a continuous conversation.
Chat using Web Search
Chat using the web search tool.
Chat With Responses API
Send a chat via the Responses API, mixing built-in tools and MCP server tools.

About the apps

Learn more about

Microsoft Outlook

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

Microsoft Outlook

+

OpenAI (ChatGPT)

= Perfect Match

In today's fast-paced business environment, efficient email management is essential for ensuring prompt customer support. This integration triggers an event upon receiving new emails in designated Outlook folders, using AI to classify items into specific categories through ChatGPT. By automating this workflow, teams can significantly reduce manual sorting time, enabling them to focus on resolving customer inquiries swiftly and improving overall service quality.

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