Microsoft Outlook
Jira

Streamline Issue Retrieval

Enhance efficiency in issue tracking. Automatically fetch issue details from emails. Spend less time searching and more on solutions.

When this happens...

New Email Event (Instant)
Trigger new event when an email is received in specified folders.

-

automatically do this!

Get Issue
Gets the details for an issue.
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.
New Contact Event (Instant)
Trigger new event when a new Contact is created
New Email Event (Instant)
Trigger new event when an email is received in specified folders.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Microsoft Outlook

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Microsoft Outlook

+

Jira

= Perfect Match

Utilizing the integration between Microsoft Outlook and Jira, you can significantly streamline your issue management process. Whenever a new email arrives in specified folders, it triggers an instant event that retrieves relevant issue details in Jira. This automation minimizes manual input, reduces the chances of oversight, and accelerates the response time to customer inquiries, ultimately enhancing your support workflow.

Popular App Usecases

Streamline Issue Updates via Email
Convert incoming emails into immediate issue updates.
Streamline Contact Management
Automate contact creation with every new Outlook entry.
Seamless Contact Management
Effortlessly sync new contacts between systems.
Instantly List New Attachments
Effortlessly manage and retrieve your latest attachments.
Automate Task Creation from Emails
Transform incoming emails into actionable tasks seamlessly.
Automate Calendar Event Retrieval
Extract event information seamlessly from received emails.
Streamline Email Attachments
Automatically attach email files to Jira issues.
Automate Task Creation from Emails
Transform incoming emails into tasks effortlessly.
Streamline Issue Attachments Effortlessly
Automatically attach emails to issues for swift resolution.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo
Resources
IntegrationsBlogWorkflow Gallery
Guides
AI Customer ServiceAI ChatbotAI HelpdeskAI Knowledge BaseAI Customer Service AgentHelpdesk SoftwareTicketing System Software
Alternatives
DecagonFreshdeskZendesk
About
About UsTeamContact UsPricing
Legal
Privacy PolicyTerms of ServiceCookie Policy

© Copyright 2026. All Rights Reserved.