Microsoft Outlook
Jira

Email Alerts to Task Updates

Streamline your support process. Transform incoming emails into actionable tasks. Enhance response efficiency effortlessly.

When this happens...

New Email Event (Instant)
Trigger new event when an email is received in specified folders.

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automatically do this!

Get Task
Gets the status of a long-running asynchronous task,

Explore Triggers and Actions

New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.
New Contact Event (Instant)
Trigger new event when a new Contact is created
New Email Event (Instant)
Trigger new event when an email is received in specified folders.
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Microsoft Outlook

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Microsoft Outlook

+

Jira

= Perfect Match

Integrating Microsoft Outlook with Jira allows your team to convert incoming emails into actionable tasks seamlessly. By triggering updates when emails arrive in designated folders, your workflow becomes significantly more efficient, minimizing the time spent on manual task creation. This integration ensures that critical emails lead directly to task management, allowing teams to focus on resolution rather than administration and improving overall response times.

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