Streamline Issue Tracking

Enhance your issue tracking process. Automate comment retrieval effortlessly. Improve response times with every email.

When this happens...

New Email Event (Instant)

Trigger new event when an email is received in specified folders.

automatically do this!

List Issue Comments

Lists all comments for an issue,

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Explore Triggers and Actions

New Attachment Received (Instant)

Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.

New Contact Event (Instant)

Trigger new event when a new Contact is created

New Email Event (Instant)

Trigger new event when an email is received in specified folders.

Update Comment

Updates a comment,

Update Issue

Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Microsoft Outlook

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

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Why

Microsoft Outlook

+

Jira

= Perfect Match

Integrating new email events from Microsoft Outlook with Jira allows for a seamless flow of communication. When an email arrives in designated folders, the integration automatically retrieves and lists all the comments for the related issue. This reduces manual effort, ensures quick access to information, and enhances the overall efficiency of the support workflow, fostering quicker resolutions and improved team collaboration.