RingCentral
Jira

Streamline Issue Resolution

Transform notifications into actionable insights. Elevate your issue management effortlessly. Experience a smoother workflow with each event.

When this happens...

New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type

-

automatically do this!

Add Attachment To Issue
Adds an attachment to an issue,

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with JIRA allows organizations to automate the attachment of files to specific issues whenever a designated notification is triggered. This high-value automation eliminates manual processes, saves time, and enhances collaboration among teams. As notifications stream in, relevant documents and files can be automatically added to the corresponding issues in JIRA, streamlining the resolution process and ensuring that all necessary information is readily accessible, resulting in faster issue resolution and improved team e...

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