Automate Issue Feedback

Streamline your issue management process effortlessly. Receive instant updates with every new event. Enhance collaboration and communication across teams.

When this happens...

New Event (Instant)

Trigger new event for each new webhook event received.

automatically do this!

Add Comment To Issue

Adds a new comment to an issue,

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Explore Triggers and Actions

New Event (Instant)

Trigger new event for each new webhook event received.

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

ShipStation

and

Jira

, and how they work together to automate your workflows.

About

ShipStation

ShipStation streamlines order management and shipping, crucial for support teams to ensure timely service delivery and effective customer communication.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

ShipStation

+

Jira

= Perfect Match

Integrating Shipstation with Jira through event-driven workflows allows teams to automate the addition of comments to issues. Each new event from Shipstation triggers a response in Jira, ensuring that relevant information is promptly communicated. This reduces manual follow-ups, improves response times, and enhances the overall efficiency of your customer support workflows, ultimately leading to better resolution rates and customer satisfaction.