Automate Issue Feedback

Streamline your issue management process effortlessly. Receive instant updates with every new event. Enhance collaboration and communication across teams.

When this happens...

New Event (Instant)

Trigger new event for each new webhook event received.

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Add Comment To Issue

Adds a new comment to an issue,

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Explore Triggers and Actions

New Event (Instant)

Trigger new event for each new webhook event received.

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

About the apps

Learn more about

ShipStation

and

Jira

, and how they work together to automate your workflows.

About

ShipStation

ShipStation streamlines order management and shipping, crucial for support teams to ensure timely service delivery and effective customer communication.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

ShipStation

+

Jira

= Perfect Match

Integrating Shipstation with Jira through event-driven workflows allows teams to automate the addition of comments to issues. Each new event from Shipstation triggers a response in Jira, ensuring that relevant information is promptly communicated. This reduces manual follow-ups, improves response times, and enhances the overall efficiency of your customer support workflows, ultimately leading to better resolution rates and customer satisfaction.