ShipStation
Zoho Desk

Streamline Ticket Comments

Enhance your ticketing system with timely insights. Automatically add comments as new events arise. Elevate customer support efficiency effortlessly.

When this happens...

New Event (Instant)
Trigger new event for each new webhook event received.

-

automatically do this!

Add Ticket Comment
Adds a comment to a ticket.

Explore Triggers and Actions

New Event (Instant)
Trigger new event for each new webhook event received.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

ShipStation

and

Zoho Desk

, and how they work together to automate your workflows.

About

ShipStation

ShipStation streamlines order management and shipping, crucial for support teams to ensure timely service delivery and effective customer communication.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

ShipStation

+

Zoho Desk

= Perfect Match

Integrating Shipstation with Zoho Desk through instant event triggers allows for seamless ticket updates. When a new webhook event is received in Shipstation, this integration automatically adds a relevant comment to the corresponding ticket in Zoho Desk, ensuring support agents are always informed. This not only minimizes manual input but also accelerates response times, leading to improved customer satisfaction and optimized workflow management.

Built by folks who built