RingCentral
Zoho Desk

Enhance Ticket Communication

Streamline your support interactions. Instantly add comments to tickets with new events. Improve response times and customer satisfaction.

When this happens...

New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type

-

automatically do this!

Add Ticket Comment
Adds a comment to a ticket.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk transforms your customer support workflow by ensuring no important notifications are overlooked. Each time a specified event occurs in RingCentral, a comment is automatically appended to the relevant ticket in Zoho Desk, ensuring that your team has all necessary context at their fingertips. This seamless connection eliminates manual tracking and enhances collaboration, allowing support agents to focus on delivering exceptional service without being bogged down by repetitive tasks.

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