Streamline Issue Watching Process

Enhance issue tracking efficiency. Instantly notify users about issue updates. Keep teams informed without delay.

When this happens...

New Event (Instant)

Trigger new event for each new webhook event received.

automatically do this!

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

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Explore Triggers and Actions

New Event (Instant)

Trigger new event for each new webhook event received.

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

ShipStation

and

Jira

, and how they work together to automate your workflows.

About

ShipStation

ShipStation streamlines order management and shipping, crucial for support teams to ensure timely service delivery and effective customer communication.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

ShipStation

+

Jira

= Perfect Match

Integrating Shipstation with Jira allows you to automate the addition of users as watchers on specific issues. This integration triggers a new event with every incoming webhook, ensuring that relevant team members are notified and can stay updated without manual intervention. By reducing the time spent on administrative tasks, your teams can focus on resolving issues faster and improving customer satisfaction.