RingCentral
Jira

Streamlined Issue Assignment

Automatically assign issues as new events occur. Enhance response times with real-time notifications. Transform your support workflow today.

When this happens...

New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type

-

automatically do this!

Assign Issue
Assigns an issue to a user.

Explore Triggers and Actions

New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira allows teams to effortlessly assign issues based on real-time notifications. Each notification from RingCentral can trigger instant action, automatically assigning the relevant issue to a designated user in Jira. This process not only reduces manual oversight but also speeds up resolution times, ensuring that customer inquiries are addressed more swiftly and effectively. By bridging communication and project management tools, organizations can enhance their operational efficiency and improve overall customer...

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