ShipStation
Jira

Streamline Issue Assignment Process

Instantly respond to events. Efficiently assign issues to team members. Enhance your support workflow.

When this happens...

New Event (Instant)
Trigger new event for each new webhook event received.

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automatically do this!

Assign Issue
Assigns an issue to a user.

Explore Triggers and Actions

New Event (Instant)
Trigger new event for each new webhook event received.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

ShipStation

and

Jira

, and how they work together to automate your workflows.

About

ShipStation

ShipStation streamlines order management and shipping, crucial for support teams to ensure timely service delivery and effective customer communication.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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Why

ShipStation

+

Jira

= Perfect Match

In a fast-paced business environment, responding promptly to new issues is critical. By linking Shipstation to Jira, every time a new event is captured via webhook, an issue can be automatically assigned to the relevant team member. This integration eliminates manual assignment delays, ensuring that your support team can focus on resolution, thus improving customer satisfaction and operational efficiency.

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