Instant Ticket from Call Alerts

Automate ticket creation from call notifications. Streamline your support process effortlessly. Enhance response times with every alert.

When this happens...

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

automatically do this!

Create Ticket

Creates a ticket in your helpdesk.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

RingCentral

+

Zoho Desk

= Perfect Match

Every missed call can lead to customer dissatisfaction, which is why automating ticket creation is crucial. By connecting RingCentral with your helpdesk, each notification of a specified type instantly generates a ticket in Zoho Desk, ensuring no customer request goes unanswered. This integration not only speeds up resolution times but also allows support teams to focus on solving issues rather than managing workflows.