RingCentral
Freshservice

Streamline Ticket Retrieval

Transform notifications into actionable insights. Speed up your ticket management process. Enhance your customer support efficiency.

When this happens...

New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type

-

automatically do this!

Get Ticket
Get a ticket by ID.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

RingCentral

and

Freshservice

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

Similar integrations
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Why

RingCentral

+

Freshservice

= Perfect Match

Integrating RingCentral with Freshservice enables instant ticket retrieval based on real-time notifications. This seamless connection empowers support teams to address customer issues without delay, eliminating the need for manual ticket searches. By leveraging automation, teams can focus on providing excellent customer experiences while ensuring that no critical notifications are overlooked, ultimately driving operational excellence.

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