RingCentral
Jira

Streamlined Comment Tracking

Effortlessly track comments on issues. React instantly to events that matter. Elevate your support experience with seamless integration.

When this happens...

New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type

-

automatically do this!

List Issue Comments
Lists all comments for an issue,

Explore Triggers and Actions

New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira allows teams to automate the tracking of issue comments triggered by new events. Each notification from RingCentral prompts an automatic listing of all associated comments in Jira, ensuring that teams have immediate access to relevant discussions. This integration eliminates manual searches, reduces response times, and enhances collaboration within support workflows, ultimately leading to quicker resolutions and a more efficient customer support experience.

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