Automate Ticket Searches Seamlessly

Streamline support ticket management. Instantly trigger searches with new events. Enhance your response efficiency.

When this happens...

New Event (Instant)

Trigger new event for each new webhook event received.

automatically do this!

Search Ticket

Searches for tickets in your help desk.

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Explore Triggers and Actions

New Event (Instant)

Trigger new event for each new webhook event received.

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

About the apps

Learn more about

ShipStation

and

Zoho Desk

, and how they work together to automate your workflows.

About

ShipStation

ShipStation streamlines order management and shipping, crucial for support teams to ensure timely service delivery and effective customer communication.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

ShipStation

+

Zoho Desk

= Perfect Match

Integrating Shipstation with Zoho Desk leverages real-time webhook events to enhance ticket management efficiency. By automatically triggering searches for relevant support tickets upon receiving new events, the process reduces manual oversight and accelerates customer support workflows. This integration enables teams to respond more effectively to customer inquiries, ensuring a quicker resolution time and improved service quality.