Seamless Issue Management

Automate your workflow with instant notifications. Effortlessly update issue statuses. Enhance team collaboration and responsiveness.

When this happens...

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

automatically do this!

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Update Comment

Updates a comment,

Update Issue

Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira allows teams to respond swiftly to customer inquiries by automating issue management processes. Whenever a specified event occurs in RingCentral, a corresponding issue transition is triggered in Jira, ensuring that your team remains agile and focused. This integration reduces manual entry, minimizes delays, and enhances overall productivity by keeping everyone informed and aligned with real-time updates.