Automate Ticket Updates Instantly

Streamline your support workflow seamlessly. Get notified in real-time for every event. Enhance ticket management efficiency.

When this happens...

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

automatically do this!

Update Ticket

Updates an existing ticket.

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Explore Triggers and Actions

New Call Recording

Trigger new events when a call recording is created

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

New Inbound Call (Instant)

Trigger new event on each incoming call

New Inbound Fax (Instant)

Trigger new event on each incoming fax

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

New Inbound SMS (Instant)

Trigger new event on each incoming SMS

New Outbound Call (Instant)

Trigger new event on each outgoing call

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk offers a powerful solution for customer support teams. By automating ticket updates based on instant notifications from RingCentral, teams can ensure that no customer query goes unanswered. This integration drastically reduces manual tasks, enhancing response times and improving overall customer satisfaction. With the right event triggers, your support staff can focus more on resolving issues rather than managing tickets, leading to a more efficient and responsive service environment.