Google Calendar
Freshservice

Automate Ticket Retrieval

Streamline support with automated ticket fetching. Enhance response times with each new event. Simplify workflows by connecting Google Calendar and Freshservice.

When this happens...

New Event Matching a Search
Trigger new event when a Google Calendar event is created that matches a search

-

automatically do this!

Get Ticket
Get a ticket by ID.

Explore Triggers and Actions

New Cancelled Event
Trigger new event when a Google Calendar event is cancelled or deleted
New Ended Event
Trigger new event when a Google Calendar event ends
New Calendar Created
Trigger new event when a calendar is created.
New Event Matching a Search
Trigger new event when a Google Calendar event is created that matches a search
New Upcoming Event Alert
Trigger new event based on a time interval before an upcoming event in the calendar.
New Created or Updated Event (Instant)
Trigger new event when a Google Calendar events is created or updated (does not trigger cancelled events)
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

Google Calendar

and

Freshservice

, and how they work together to automate your workflows.

About

Google Calendar

Google Calendar is a smart scheduling tool that helps you plan meetings and events efficiently, providing reminders to keep you organized and informed.

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

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Why

Google Calendar

+

Freshservice

= Perfect Match

Integrating Google Calendar with Freshservice allows your team to respond swiftly to customer inquiries. When a scheduled event matches predefined criteria, a ticket can be automatically retrieved, ensuring that vital information is at your fingertips. This integration not only cuts down on manual data entry but also enhances the overall efficiency of customer support workflows, empowering your team to focus on resolving issues faster and more effectively.

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