Google Calendar
Freshservice

Automate Ticket Updates Seamlessly

Streamline your ticketing process effortlessly. Trigger updates based on calendar events. Enhance responsiveness in customer support.

When this happens...

New Event Matching a Search
Trigger new event when a Google Calendar event is created that matches a search

-

automatically do this!

Update Ticket
Update a ticket.
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Explore Triggers and Actions

Triggers
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Actions
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New Cancelled Event
Trigger new event when a Google Calendar event is cancelled or deleted
New Ended Event
Trigger new event when a Google Calendar event ends
New Calendar Created
Trigger new event when a calendar is created.
New Event Matching a Search
Trigger new event when a Google Calendar event is created that matches a search
New Upcoming Event Alert
Trigger new event based on a time interval before an upcoming event in the calendar.
New Created or Updated Event (Instant)
Trigger new event when a Google Calendar events is created or updated (does not trigger cancelled events)
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

Google Calendar

and

Freshservice

, and how they work together to automate your workflows.

About

Google Calendar

Google Calendar is a smart scheduling tool that helps you plan meetings and events efficiently, providing reminders to keep you organized and informed.

Similar integrations
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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

Similar integrations
No items found.

Why

Google Calendar

+

Freshservice

= Perfect Match

Integrating Google Calendar with Freshservice allows for a proactive approach to ticket management. By setting up an event match trigger, your support team can ensure that relevant tickets are updated in real-time based on calendar entries. This not only minimizes manual input but also accelerates response times, allowing agents to focus on more critical customer interactions, thus enhancing overall service quality and efficiency.

Popular App Usecases

Sync Calendar Events to Notion
Link your Google Calendar events to Notion pages effortlessly.
Automate Attachments from Events
Automatically add attachments from calendar events to your issues.
Sync Calendar Events with Tasks
Effortlessly align your task names with completed calendar events.
Streamlined Item Classification
Efficiently categorize items after calendar events end.
Automate Task Management Streamlining
Create subtasks automatically when events conclude.
Capture Meeting Insights Automatically
Automatically retrieve essential data post-event for organized notes.
Automate Calendar to Task Creation
Transform Google Calendar events directly into items effortlessly.
Optimize Event Management Tasks
Automatically link calendar events to issue tracking.
Automate Support Ticket Searches
Automatically find related tickets when events are updated.

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From voice to workflows, see Ayudo in action.

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