Efficient Ticket Retrieval

Streamline your support process. Instantly find relevant tickets. Enhance customer satisfaction effortlessly.

When this happens...

New Event

Trigger new event when an event with subscribed event source triggered,

automatically do this!

Search Ticket

Searches for tickets in your help desk.

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Explore Triggers and Actions

New Issue Updated Event (Instant)

Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Event

Trigger new event when an event with subscribed event source triggered,

New Issue Created Event (Instant)

Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Issue Deleted Event (Instant)

Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

About the apps

Learn more about

Jira

and

Zoho Desk

, and how they work together to automate your workflows.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations

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Why

Jira

+

Zoho Desk

= Perfect Match

Integrating Jira with your help desk system allows for seamless automation of ticket searches when new events occur. By triggering a search-ticket action in Zoho Desk based on an event in Jira, you minimize manual data entry and response times. This automation not only saves time but also improves the accuracy of ticket handling, enabling your support team to focus on resolving issues rather than searching for them.