OpenAI (ChatGPT)

Freshservice

Automate Ticket Updates Efficiently

Streamline your support processes. Effortlessly update tickets. Enhance team productivity with automation.

When this happens...

New File Created

Trigger new event when a new file is created in OpenAI.

automatically do this!

Update Ticket

Update a ticket.

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Explore Triggers and Actions

New Batch Completed

Trigger new event when a new batch is completed in OpenAI.

New File Created

Trigger new event when a new file is created in OpenAI.

New Fine Tuning Job Created

Trigger new event when a new fine-tuning job is created in OpenAI.

New Run State Changed

Trigger new event every time a run changes its status.

Create Ticket

Create a new ticket.

Create Solution Article

Create a solution article.

Delete Solution Article

Delete a solution article.

Get Solution Article

Get a solution article by ID.

List Solution Articles

List all solution articles.

Get Ticket

Get a ticket by ID.

List Solution Categories

List all solution categories.

Update Solution Article

Update a solution article.

Update Ticket

Update a ticket.

About the apps

Learn more about

OpenAI (ChatGPT)

and

Freshservice

, and how they work together to automate your workflows.

About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

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Why

OpenAI (ChatGPT)

+

Freshservice

= Perfect Match

Integrating OpenAI with Freshservice allows for seamless ticket management by automating updates whenever a new file is created. This reduces manual effort, accelerates resolution times, and enhances the customer experience. By leveraging AI-driven insights, your support team can focus on critical tasks while ensuring that all relevant information is accurately captured and utilized. Transform your customer support workflows with intelligent automation.