Mailchimp
Zoho Desk

Enhance Ticketing with Resources

Streamline support queries with rich file context. Automatically add comments to tickets. Elevate customer interactions effortlessly.

When this happens...

New File
Trigger new event when a new file is added to the File Manager of the connected Mailchimp account.

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automatically do this!

Add Ticket Comment
Adds a comment to a ticket.
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Explore Triggers and Actions

Triggers
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Actions
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New Subscriber (Instant)
Trigger new event when a subscriber is added to an audience list.
New or Updated Subscriber (Instant)
Trigger new event when a subscriber is added or updated (on profile, or email address change) in an audience list.
New List Event (Instant)
Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.
New Unsubscriber (Instant)
Trigger new event when a subscriber is removed from an audience list.
New Customer
Trigger new event when a new customer is added to a selected store.
Link Clicked
Trigger new event when a recipient clicks a pre-specified link in an specific campaign.
New Audience
Trigger new event when an audience is added to the connected Mailchimp account.
New Campaign
Trigger new event when a new campaign is created or sent
New File
Trigger new event when a new file is added to the File Manager of the connected Mailchimp account.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

Mailchimp

and

Zoho Desk

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Mailchimp

+

Zoho Desk

= Perfect Match

Integrating Mailchimp with Zoho Desk allows support teams to leverage vital resources stored in Mailchimp. Every time a new file is added to Mailchimp's File Manager, a corresponding comment can be generated in Zoho Desk tickets. This seamless flow ensures that customers receive timely updates and support agents have all necessary information at their fingertips, enhancing overall efficiency and response times.

Popular App Usecases

Streamline Customer Contact Retrieval
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Instant Customer Lookup
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Streamline Orders to Issue Search
Easily link orders to issue tracking for better management.
Smart List Categorization
Automatically classify your Mailchimp list events.
Track Campaign Issues Efficiently
Automatically retrieve issue details based on audience list updates.
Effortless Customer Management
Automatically handle customer data creation and retrieval.
Identify New Customer Contacts
Instantly locate contacts for better engagement.
Streamline Issue Comments Retrieval
Automatically gather comments when new files are added.
Automatically Void Invoices
Streamline your order and invoicing process seamlessly.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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