Automate Support Issue Retrieval

Streamline your support queries effectively. Integrate file management with issue tracking. Ensure rapid response and resolution times.

When this happens...

New File

Trigger new event when a new file is added to the File Manager of the connected Mailchimp account.

automatically do this!

Get Issue

Gets the details for an issue.

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Explore Triggers and Actions

New Open

Trigger new event when a recipient opens an email in a specific campaign.

New Order

Trigger new event when an order is added to your store, or Mailchimp account.

New or Updated List Segment

Trigger new event when segment is either created or updated.

New Segment Tag Subscriber

Trigger new event when a subscriber is added to a segment or tags within an audience list.

Update Comment

Updates a comment,

Update Issue

Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Mailchimp

and

Jira

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Mailchimp

+

Jira

= Perfect Match

Integrating Mailchimp with Jira facilitates a seamless workflow by automating the retrieval of issue details as new files are added to your Mailchimp account. This process eliminates manual entry and accelerates your team's ability to respond to customer inquiries, ensuring that no important information gets lost. With this automation, support teams can focus on resolving issues swiftly, improving overall customer satisfaction and operational efficiency.