Mailchimp
Freshservice

Streamline Support Ticket Retrieval

Automatically track new files. Instantly fetch related support tickets. Enhance your workflow efficiency.

When this happens...

New File
Trigger new event when a new file is added to the File Manager of the connected Mailchimp account.

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automatically do this!

Get Ticket
Get a ticket by ID.
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
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Actions
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New Subscriber (Instant)
Trigger new event when a subscriber is added to an audience list.
New or Updated Subscriber (Instant)
Trigger new event when a subscriber is added or updated (on profile, or email address change) in an audience list.
New List Event (Instant)
Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.
New Unsubscriber (Instant)
Trigger new event when a subscriber is removed from an audience list.
New Customer
Trigger new event when a new customer is added to a selected store.
Link Clicked
Trigger new event when a recipient clicks a pre-specified link in an specific campaign.
New Audience
Trigger new event when an audience is added to the connected Mailchimp account.
New Campaign
Trigger new event when a new campaign is created or sent
New File
Trigger new event when a new file is added to the File Manager of the connected Mailchimp account.
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

Mailchimp

and

Freshservice

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

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Why

Mailchimp

+

Freshservice

= Perfect Match

Integrating Mailchimp with Freshservice allows for immediate support ticket creation, solving issues faster. When a new file is uploaded in Mailchimp's File Manager, the system can retrieve the relevant ticket by its ID. This automation reduces manual intervention, speeds up response times, and ensures that your support team has all the information they need readily available to assist customers effectively.

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Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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