Mailchimp

Freshservice

Streamline Support Ticket Retrieval

Automatically track new files. Instantly fetch related support tickets. Enhance your workflow efficiency.

When this happens...

New File

Trigger new event when a new file is added to the File Manager of the connected Mailchimp account.

automatically do this!

Get Ticket

Get a ticket by ID.

Get Started See Ayudo in action

Explore Triggers and Actions

New Open

Trigger new event when a recipient opens an email in a specific campaign.

New Order

Trigger new event when an order is added to your store, or Mailchimp account.

New or Updated List Segment

Trigger new event when segment is either created or updated.

New Segment Tag Subscriber

Trigger new event when a subscriber is added to a segment or tags within an audience list.

Create Ticket

Create a new ticket.

Create Solution Article

Create a solution article.

Delete Solution Article

Delete a solution article.

Get Solution Article

Get a solution article by ID.

List Solution Articles

List all solution articles.

Get Ticket

Get a ticket by ID.

List Solution Categories

List all solution categories.

Update Solution Article

Update a solution article.

Update Ticket

Update a ticket.

About the apps

Learn more about

Mailchimp

and

Freshservice

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

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Why

Mailchimp

+

Freshservice

= Perfect Match

Integrating Mailchimp with Freshservice allows for immediate support ticket creation, solving issues faster. When a new file is uploaded in Mailchimp's File Manager, the system can retrieve the relevant ticket by its ID. This automation reduces manual intervention, speeds up response times, and ensures that your support team has all the information they need readily available to assist customers effectively.