Automate Call Attachments

Streamline your support workflows effortlessly. Integrate calls with issue management seamlessly. Enhance resolution times with automatic attachments.

When this happens...

New Inbound Call (Instant)

Trigger new event on each incoming call

automatically do this!

Add Attachment To Issue

Adds an attachment to an issue,

Get Started See Ayudo in action

Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations

No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

No items found.

Why

RingCentral

+

Jira

= Perfect Match

Integrating incoming calls with issue management systems allows support teams to attach important call-related information directly to relevant tickets. This automation reduces manual data entry, minimizes delays in issue resolution, and ensures that all critical information is readily accessible. By linking voice interactions with the issue tracking process, teams can improve their response times and provide customers with a better overall experience, ultimately enhancing operational efficiency and satisfaction.