Streamline your support workflows effortlessly. Integrate calls with issue management seamlessly. Enhance resolution times with automatic attachments.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating incoming calls with issue management systems allows support teams to attach important call-related information directly to relevant tickets. This automation reduces manual data entry, minimizes delays in issue resolution, and ensures that all critical information is readily accessible. By linking voice interactions with the issue tracking process, teams can improve their response times and provide customers with a better overall experience, ultimately enhancing operational efficiency and satisfaction.
