RingCentral
Jira

Automated Call Commenting

Streamline your issue tracking process. Enhance collaboration with real-time updates. Transform call interactions into actionable insights.

When this happens...

New Inbound Call (Instant)
Trigger new event on each incoming call

-

automatically do this!

Add Comment To Issue
Adds a new comment to an issue,

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira allows organizations to automatically add comments to issues whenever an inbound call is received. This automation eliminates the manual effort of tracking calls and ensures that your team has immediate access to relevant information. By bridging communication and project management tools, you can significantly improve response times and issue resolution efficiency, ultimately leading to better customer service and satisfaction.

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