Seamless Call Attachment Uploads

Streamline your workflow with efficient attachment management. Instantly link call details to Jira issues. Enhance collaboration and issue resolution speed.

When this happens...

New Inbound Call (Instant)

Trigger new event on each incoming call

automatically do this!

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira allows teams to automatically attach files from inbound calls directly to relevant issues. This high-value automation not only saves time by reducing manual entry but also enhances visibility and context for support teams. By connecting these systems, you ensure that every detail from customer interactions is captured, leading to faster resolutions and improved service quality.