Attach Files from Calls

Streamline your ticketing process. Enhance support with instant file attachments. Maximize efficiency with every call.

When this happens...

New Inbound Call (Instant)

Trigger new event on each incoming call

automatically do this!

Add Ticket Attachment

Attaches a file to a ticket.

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Explore Triggers and Actions

New Call Recording

Trigger new events when a call recording is created

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

New Inbound Call (Instant)

Trigger new event on each incoming call

New Inbound Fax (Instant)

Trigger new event on each incoming fax

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

New Inbound SMS (Instant)

Trigger new event on each incoming SMS

New Outbound Call (Instant)

Trigger new event on each outgoing call

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations

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Why

RingCentral

+

Zoho Desk

= Perfect Match

Efficiently manage customer support by automatically attaching files from new inbound calls to their respective tickets. This integration bridges RingCentral and Zoho Desk, ensuring that every call's critical information is seamlessly captured and documented. By reducing manual entry tasks, support agents can focus on resolving issues faster, thus improving customer satisfaction and response times.