Efficient Call Management

Transform inbound calls into actionable tasks. Simplify issue tracking effortlessly. Enhance team collaboration instantly.

When this happens...

New Inbound Call (Instant)

Trigger new event on each incoming call

automatically do this!

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Get Started See Ayudo in action

Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations

No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

No items found.

Why

RingCentral

+

Jira

= Perfect Match

In today's fast-paced environment, ensuring timely responses to customer inquiries is critical. By automatically adding users as watchers to issues upon receiving an inbound call, teams can keep track of relevant discussions and updates without manual intervention. This seamless integration between RingCentral and Jira not only speeds up resolution but also fosters greater teamwork, allowing all stakeholders to stay informed and engaged throughout the customer support process.