RingCentral
Jira

Efficient Call Management

Transform inbound calls into actionable tasks. Simplify issue tracking effortlessly. Enhance team collaboration instantly.

When this happens...

New Inbound Call (Instant)
Trigger new event on each incoming call

-

automatically do this!

Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

In today's fast-paced environment, ensuring timely responses to customer inquiries is critical. By automatically adding users as watchers to issues upon receiving an inbound call, teams can keep track of relevant discussions and updates without manual intervention. This seamless integration between RingCentral and Jira not only speeds up resolution but also fosters greater teamwork, allowing all stakeholders to stay informed and engaged throughout the customer support process.

Built by folks who built