RingCentral
Jira

Streamlined Call Issue Assignment

Transform incoming calls into actionable tasks. Enhance your support team's efficiency. Empower swift resolutions with every call.

When this happens...

New Inbound Call (Instant)
Trigger new event on each incoming call

-

automatically do this!

Assign Issue
Assigns an issue to a user.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

RingCentral

+

Jira

= Perfect Match

By integrating RingCentral with Jira, you can seamlessly manage customer support workflows. Each new inbound call triggers an immediate action that assigns relevant issues to the responsible team member. This process minimizes the need for manual intervention, allowing your support staff to focus on resolving customer queries faster and more effectively, ultimately resulting in improved customer satisfaction and operational efficiency.

Built by folks who built