Categorize Incoming Calls Automatically

Streamline your call management. Enhance operational efficiency. Improve customer satisfaction instantly.

When this happens...

New Inbound Call (Instant)

Trigger new event on each incoming call

automatically do this!

Classify Items into Categories

Classify items into specific categories using the Chat API.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Chat

The Chat API, using the `gpt-3.5-turbo` or `gpt-4` model.

Classify Items into Categories

Classify items into specific categories using the Chat API.

Convert Text to Speech (TTS)

Generates audio from the input text.

Create Batch

Creates and executes a batch from an uploaded file of requests.

Create Assistant

Creates an assistant with a model and instructions.

Create Embeddings

Get a vector representation of a given input that can be easily consumed by machine learning models and algorithms.

Create Fine Tuning Job

Creates a job that fine-tunes a specified model from a given dataset.

Create Image (Dall-E)

Creates an image given a prompt returning a URL to the image.

Create Moderation

Classifies if text is potentially harmful.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

With the integration of RingCentral and OpenAI's ChatGPT, businesses can transform their customer support workflow. Each time a new inbound call is received, the system automatically triggers a classification process that organizes calls into specific categories. This not only reduces manual sorting efforts but also speeds up response times, allowing support teams to prioritize critical issues effectively. By eliminating redundancies, organizations can enhance their overall productivity and elevate the customer experience.